Support & Service
  • Q: Is there also read performance to consider?

    Yes, as mentioned, one of the process occurs other than write is the read, running a spreadsheet, database application, or enjoying multimedia file in your computer, relies in how fast it can read the stored information in your SSD, the faster it reads the data, the less lags or delays in the process, the better is the users experience.

  • Q: Does SSD write and read performance degrade over time?

    Yes. Once a new disk like hard disk or SSD is use, constant write, modify and deletion of files will result in a cluster or spread of data in the disk, in the traditional hard disk, fragmented disk occurs, in SSD, this is called dirty drive. When a dirty drive occurs, the write or read process takes longer due to the need to process the information in different cell, this is when the degradation occurs.

    With LiteON TrueSpeed SSD, the disk write and/or read are guaranteed to perform near or equal a new drive performance.

  • Q: What is TRIM function?

    Trim command is an Operating System (OS) supported function, such as Windows 7, this function will inform the SSD controller which data blocks are no longer in use, and can be deleted.

  • Q: Do I need to do TRIM regularly with LiteON SSD?

    No. LiteON SSD is design with Instant Restore, this is similar to TRIM command, except Instant Restore is perform in real time, user do not need to execute a TRIM command in order to remove the unwanted block of data.

  • Q: What is dirty drive?

    Dirty drive is similar to fragmented hard disk drive, when a user use a new drive, the data are written in sequential manner, after prolong use with write and delete being perform over time, some of the cell in SSD (sector in hard disk) will contain deleted bits, SSD will retain is deleted bits and marked as garbage for block deletion later.

  • Q: What is TrueSpeed?

    TrueSpeed is a LiteON proprietary technology, that employs and Instant Restore algorithm, LiteON SSD regularly perform a garbage cleaning similar to TRIM, except this is done without user intervention, and are done in background process.

    True Speed not only clean the dirty drive for better performance with instant restore, but also manage the use and reuse of memory cell to prolong the life cycle of the SSD.
  • Q: I saw the price, I still can't afford it.

    The cost of SSD per GB have drop significantly over the last few months, if we are to look at the SSD cost alone, the price may still be expensive than the hard disk, but the total cost of ownership is less than what hard disk can provide. Power and energy saving, time save with the speed and performance of the SSD compare to hard disk, investment cost as SSD last as long as hard disk if not longer.

  • Q: How reliable are FLASH memory?

    Flash memory comes in different grade and different quality, ensuring a long lasting investment in SSD will need to be guaranteed by the quality of the FLASH memory itself. LiteON SSD FLASH are made by Toshiba, it comes with a multi-year warranty, giving the end user a peace of mind in the SSD investment.

  • Q: Does controller makes a difference?

    Yes, LiteON SSD is design with Marvell server class controller, one of the best in class in SSD technology. If FLASH memory is the heart on a SSD, controller is the brain of the SSD, it manage and handle all the processing, and data handling, ensuring speed and data reliability all the time.

  • Q: What should I look for when choosing SSDs for notebooks or desktops?
    A:Whether an SSD is being used in a notebook or desktop, as a main disk or boot disk there is a set of key factors to consider before choosing an SSD. The first is performance and not just initial out-of-the-box performance statistics, but sustained long-term performance statistics. Now that SSD use is entering the mainstream, users are becoming increasingly aware that with some brands the initial performance used in marketing material is unrelated to the performance level experienced a relatively short time later. A few brands offer systems to prevent this problem primarily those based on Lite-On's True Speed system.

    Secondly quality, SSDs offer high capacity storage and users expect drives to store every piece of data totally reliably. To ensure that your drive has this reliability select a manufacturer that fully tests every drive and uses high-quality NAND flash from a major brand such as Toshiba. Ideally look for a maker that puts their SSDs through more than 20 hours of burn-in testing, because the longer the burn-in test the lower the chance of data being stored on unstable cells.

    Finally warranty, many manufacturers talk about quality, but the most direct proof of their certainty in the quality of the product is the length of warranty they are prepared to offer. We back our products with a 2 year warranty giving value and confidence to our users.

Privacy Policy

Privacy Policy

LITE-ON Storage, is a strategic business group of LITE-ON Technology Corporation. We respect our company websites users’ right to privacy. Please read carefully, our company’s Privacy Policy below. We hope to let all visitors fully understand what data we collect, how we collect the data, and how we protect their privacy rights.

If you continue to browse our company websites or if you provide us with your private data, it will be regarded as your acceptance of the terms of our Privacy Policy.

Information We Collect

You do not have to provide any personal information while accessing our company’s websites. However certain services or functions of our websites may collect the personal information that can be used to identify the specific individual, such as your name, address, telephone number, email address or any other contact information.

Additionally, we may also automatically collect certain information incidental to your use of our websites, such as the IP address, the type of the browser software, and the operating system of the your computer, as well as the web page accessing information collected through Cookies or Web Beacon, such as the times of access, duration of use, etc.

How Will We Use Your Personal Information

The personal information we will collect may be used in responding to your requests, sending mail and newsletters, or providing the services per your request. We may also use part of the collected information to help improve content and service quality of our websites.

We will not disclose, sell, provide or share your personal information to/with other persons or non-PLDS-affiliates, except when (1) we need to provide the services at your request, (2) we already obtained your authorization, or (3) we have the following situations.

Modification or Deletion of Your Personal Information

If you wish to modify your personal information, stop receiving information from us, or remove your personal information from our company website database, please e-mail and we will immediately handle it for you.

Changes to this Privacy Policy

PLDS may revise this Privacy Policy irregularly. You can ascertain that our Privacy Policy has been updated by examining “Last Revised Version and Date”. We suggest you irregularly visit our company website to review our latest Privacy Policy and its terms.

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Lite-On Storage is a global leader in the design, development and manufacturing of Solid State Drives (SSDs) and Optical Disk Drives (ODDs)